1. Introduction

These terms and services govern the use of products and services provided by AlFuratCo established in 2000 in the city of Jeddah, Saudi Arabia. Our aim is to provide high-quality marble and granite products at competitive prices to cater to the needs of the Saudi Arabia’s growing marble and granite market.

2. Product Quality

We guarantee the quality of our marble and granite products, ensuring they meet industry standards and customer expectations. Any defects or discrepancies should be reported within 7 days of receiving the product for resolution.

3. Pricing and Payments

All prices are quoted in Saudi Riyals (SAR) unless otherwise stated. Payment terms are subject to
negotiation and agreement between the company and the client. Payments are due upon receipt of
invoice unless otherwise specified in the agreement.

4. Order Processing and Delivery

Orders will be processed promptly upon receipt of payment. Delivery times may vary depending on
the size and complexity of the order, as well as any customization requirements. The company will
make every effort to meet agreed-upon delivery deadlines, but cannot be held liable for delays
beyond our control, such as transportation issues or unforeseen circumstances.

5. Returns and Refunds

Returns and refunds are subject to approval by the company. Products must be returned in their
original condition within 30 days of purchase for a full refund or exchange. Refunds will be issued via
the original payment method.

6. Customer Support

We are committed to providing excellent customer support and assistance. For inquiries, complaints,
or feedback, please contact our customer service team via [contact information].

7. Intellectual Property

All intellectual property rights associated with our products and services, including but not limited to
trademarks, logos, and designs, are the property of AlFuratCo. Unauthorized use or reproduction of
these intellectual properties is prohibited.

8. Governing Law

These terms and services are governed by the laws of the Kingdom of Saudi Arabia. Any disputes
arising from or related to these terms and services shall be resolved through amicable negotiation. If
a resolution cannot be reached, the parties agree to submit to the exclusive jurisdiction of the courts
of Jeddah, Saudi Arabia.

9. Amendments

The company reserves the right to amend these terms and services at any time without prior notice.
Amendments will be effective immediately upon posting on our website or other communication
channels. Continued use of our products and services constitutes acceptance of the amended terms.

10. Agreement

By purchasing products or using services provided by AlFuratCo, you agree to abide by these terms
and services. If you do not agree with any part of these terms, please refrain from using our products
and services.